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After-Sales Service
At Arad Group the sale is not the end point but the start of delivering on our commitments, and of our customers' peace of mind.
Arad Group's Comprehensive After-Sales Service
At Arad Group the sale is not the end point but the start of delivering on our commitments. To that end, Arad Group provides the following after-sales services.
Condition and Quality Warranty
All machinery supplied by Arad Group carries a one-year warranty covering 2,000 operating hours.
Submit a Warranty ClaimScheduled Servicing
Throughout the one-year warranty period, Arad Group undertakes to carry out the scheduled services covered by the warranty.
Book a ServiceParts Supply
Through an extensive network of spare parts suppliers, Arad Group is able to meet its customers' needs for up to 10 years after the machinery is purchased.
Call to Order a PartNeed a spare part?
You can easily find and buy the part you need from the spare parts section of the store.
If a part is out of stock, contact us and we will do everything we can to source it for you.
Guaranteed Authenticity
Every part comes with guaranteed authenticity
Fast Shipping
Parts shipped nationwide
Broad Stock
A wide range of spare parts
10-Year Supply
Parts supplied for 10 years after purchase
Requesting After-Sales Service
Warranty
To use the machinery warranty service, submit your request through the contact page.
Submit a RequestScheduled Servicing
To book one of Arad Group's scheduled services, get in touch through the contact page.
Submit a RequestSpare Parts
Order the part you need from our store. If it is out of stock, contact us.
Submit a RequestNeed help?
The Arad Group support team is ready to help with everything you need after your purchase.