FA
EN
Tires Damaged?
Claim what you are owed
If the product you purchased has a manufacturing defect, complete this form.
Incomplete documentation delays the review. Please go through the checklist below before submitting.
Prepare the Required Documents and Information
Having these to hand speeds up the review and improves the chance that your claim is accepted.
Purchase Invoice
Purchase invoice for the tire from an authorized Arad Rah Omid Sadr agency
Photos of the Damage
At least 3 clear photographs of the damage from different angles
Tire Specifications
Size, brand, DOT code and manufacturing date marked on the tire
Vehicle Details
The type of vehicle or equipment, its model and year of manufacture
Conditions of Use
Approximate mileage covered and the type of road or environment of use
A Detailed Description of the Fault
How and when was the damage noticed? Was there an incident?
How Your Claim Is Reviewed
Submit a Request
Complete the form below with full details and clear photographs.
Initial Review
Our technical specialist will contact you within 24 working hours.
Technical Assessment
If necessary, the tire is sent to the technical centre for inspection.
Final outcome
The assessment result and final decision are announced within 7 working days.
Cases Not Covered by the Warranty
Claims are not accepted in these cases
If you are unsure, submit the form anyway. Our specialist will review it and let you know the outcome. Acceptance or rejection is decided after a technical assessment.
Damaged Tire Form
Please complete every field carefully. You will receive a tracking code once you submit.