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The Arad Machine Quality Guarantee

Arad Machine Warranty Card

The Arad Machine Atra warranty card is our commitment to product quality and after-sales service in writing. Buy any product with confidence.

The Arad Machine Commitment

Real Guarantee, Not a Promise

Every product bought from Arad Machine Atra comes with a warranty card setting out the scope, terms and period of the warranty explicitly. That commitment is a mark of our respect for every customer.

How to Use the Warranty Card

1

Buy Through Official Channels

Buy the product from Arad Machine or an authorized agency.

2

Receive the Warranty Card

The warranty card is supplied with the invoice. Keep it safe.

3

Register the Warranty Online

Use the code on the card to register your warranty in the Arad Machine system.

4

Claim Warranty Service

If you need service, take the card to your nearest agency.

Warranty Coverage

What does the Arad Machine warranty card cover?

Guaranteed Authentic Product

Guaranteed authenticity and conformity with XGMA's international standards

Technical Support During the Warranty

Free access to specialist technical support for the whole warranty period

Replacement for Manufacturing Defects

Free replacement where our specialists confirm a manufacturing defect

A Defined Period

The warranty period is set according to the product type and conditions of use

Nationwide Service

Serviced through Arad Machine's network of authorized agencies across Iran

Unique Identification

A unique code for verifying authenticity and tracking the warranty online

Not Covered

What is not covered by the warranty?

Damage caused by improper use or negligence
Punctures, cuts, abrasion or external mechanical damage
Normal wear from ordinary use of the product
Damage from natural events, accidents or factors beyond our control
Tampering or repair by unauthorized people or workshops

Call us if you are unsure

If you are not sure whether the damage is covered by the warranty, contact the Arad Machine support team and our specialists will advise you.

A question about the warranty card?

The Arad Machine Atra support team is ready to answer any question about the warranty terms and how to use it.

035-38364262 info@aradgroup.com Yazd, Yazd-Mehriz Road, Yazd Mehr Industrial Estate